Dear Client,

To ensure a perfect spa experience and optimum results we recommend you prepare for your
treatment session 15 minutes ahead of the appointed time.

Please understand that if you arrive late, we may reduce your treatment time to ensure the next
treatment starts on time.

Please make reservations early so that we can provide the treatment of your choice at your preferred
times.

A 20% surcharge is added to our quoted prices for treatment starting after 10 PM.

Contact Ibiza Balance at +34 629 939 772 for rescheduling or cancellation. Cancellation less
than 12 hours prior to the treatment will be charged the full rate quoted.

Please note that if you arrive more than 15 minutes late for a treatment, the session may be
cancelled and the full rate charged. As a courtesy to other clients, we kindly request that you come
at the appointed time.

Please inform us about any health issues and ailments you may have, such as allergies, accidents,
injuries or other issues.

We offer prenatal spa treatments. The Ibiza Balance team will be happy to recommend suitable
treatments.

Some locations on Ibiza have an additional travel surcharge of €10 per visit for a single one-hour
booking. There is no travel surcharge for booking one therapist for more than one hour.

All our prices are subject to additional 21% VAT.

We will be happy to assist you with any questions and bookings.

Thank you for your cooperation!

Your Ibiza Balance Team

Your Ibiza Balance Team